Privacy Policy

Effective Date: January 1 2025

Copper Willow Custom Carpentry (“we,” “our,” “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website, purchase our products or services, or otherwise interact with our business.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you purchase from us or sign up for our services, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
Usage Data: We may collect information on how you access and use our website, such as your IP address, browser type, and browsing activity.
Cookies and Tracking Technologies: Our website uses cookies to enhance your experience and collect data for analytics and advertising purposes.

2. How We Use Your Information

We use your information for various purposes, including:

To process transactions and deliver products or services you request.
To communicate with you, including sending updates or marketing emails (if you have opted in).
To improve our website, products, and services based on your usage and feedback.
To comply with legal obligations or resolve disputes.

3. How We Protect Your Information

We take reasonable measures to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee its absolute security.

4. Sharing Your Information

We will not share or sell your personal information to third parties except in the following circumstances:

Service Providers: We may share your data with third-party companies that assist in operating our business, such as payment processors or email marketing platforms, but they are obligated to keep your data confidential.
Legal Requirements: We may disclose your information if required by law or in response to a legal request.

5. Your Choices

You have the right to:

Access and update your personal information.
Opt out of marketing emails by following the unsubscribe instructions provided in the email.
Request the deletion of your personal data, subject to certain exceptions.

6. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child under 13, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated. Please review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Copper Willow Custom Carpentry
(780)-974-3861
tyler@copperwillowcustomcarpentry.ca
Tyler Hooper Dunning

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